- info@dboutsourcing.com
- DB outsourcing Ltd. Level 0 Triq il ferrovija Hamrun HMR 1902 Malta
Have questions about how we work, what we offer, or how to get started? Here are some of the most common queries we receive—answered to help you move forward with confidence.
Explore some of the most frequently asked questions about our call center services, support process, and onboarding. Still need help? We’re just a message away.
We primarily support small to medium-sized businesses in the tech and education sectors, but our services can be customized for other industries as well.
We offer inbound and outbound customer support, live chat, email handling, technical support, and sales/lead generation—available in multiple languages.
Yes! Our support teams are available 24/7 to ensure your customers are taken care of anytime, anywhere.
Absolutely. We work with your CRM, helpdesk, and communication tools to ensure seamless service delivery.
Yes. Our agents receive industry-specific training to ensure they understand your product, users, and common challenges in your field.
Getting started is easy—just contact us for a free consultation. We’ll assess your needs, recommend a plan, and onboard your service quickly.