- info@dboutsourcing.com
- DB outsourcing Ltd. Level 0 Triq il ferrovija Hamrun HMR 1902 Malta
We offer specialized support for education platforms and learning management systems—helping students, parents, and educators get fast, reliable assistance 24/7.
We provide 24/7 support for EdTech platforms and LMS tools—ensuring smooth experiences for students, parents, educators, and administrators. Our agents are trained in education technology, delivering accurate, empathetic assistance that strengthens user confidence and supports your mission.
We provide professional customer service and sales support for tech and education companies—designed to help you grow with confidence.
Our mission is to help your EdTech platform thrive through expert, empathetic support and clear communication. We customize our services to fit your unique needs—allowing you to focus on delivering quality education.
From student help desks to admin support, we streamline your operations and boost user satisfaction—one conversation at a time.
We go beyond answering tickets. Our solutions reduce your workload and build stronger relationships with students, parents, and educators.
Trusted by Businesses That Value Real Support
Here’s what our partners in tech and education have to say about working with us.
Entrepreneur
“Our sales have doubled since partnering with them. Their agents truly understand our product.”
Manager
“Fast, friendly, and reliable. Our student users always get the help they need—day or night.”
CEO Brand
“They’ve become an extension of our business. We never worry about customer service anymore.”
Entrepreneur
Explore some of the most frequently asked questions about our call center services, support process, and onboarding. Still need help? We’re just a message away.
We assist with student, parent, and educator inquiries, including login help, course access, platform navigation, and technical troubleshooting.
Yes, our team provides round-the-clock support to ensure learners worldwide receive timely assistance.
Yes, our agents receive specialized training on popular LMS platforms and EdTech tools relevant to your needs.
Absolutely. We guide new users through setup, account activation, and platform orientation.
We adhere to strict data security protocols and comply with industry standards to protect user information.
Yes, our flexible staffing model allows us to scale support quickly to meet increased demand.
“Outstanding support team! They handle our customer queries better than we ever could in-house.”