- info@dboutsourcing.com
- DB outsourcing Ltd. Level 0 Triq il ferrovija Hamrun HMR 1902 Malta
We provide 24/7 multichannel customer support tailored to tech and education businesses, ensuring fast, reliable, and professional service.
We provide 24/7 multichannel customer support tailored for tech and education companies. Our trained agents deliver prompt, professional assistance that improves satisfaction, builds loyalty, and allows your internal team to focus on growth. We handle everything from product questions to account issues—seamlessly integrated with your tools, brand voice, and service goals.
We provide professional customer service and sales support for tech and education companies—designed to help you grow with confidence.
Our goal is simple: to help your business grow through expert support, smart communication, and a team that truly understands your industry. We tailor our services to meet your specific needs—so you can focus on what you do best.
From support structure to sales flow, we help you simplify operations, improve efficiency, and enhance customer satisfaction—one interaction at a time.
We don’t just answer calls—we provide real solutions that reduce internal workload and improve customer loyalty for tech and education businesses.
Trusted by Businesses That Value Real Support
Here’s what our partners in tech and education have to say about working with us.
Entrepreneur
“Our sales have doubled since partnering with them. Their agents truly understand our product.”
Manager
“Fast, friendly, and reliable. Our student users always get the help they need—day or night.”
CEO Brand
“They’ve become an extension of our business. We never worry about customer service anymore.”
Entrepreneur
Explore some of the most frequently asked questions about our call center services, support process, and onboarding. Still need help? We’re just a message away.
We provide multichannel support including phone, live chat, and email—so your customers can reach you in the way that suits them best.
Yes! Our support teams are available 24/7 to ensure your customers are taken care of anytime, anywhere.
Absolutely. Our agents receive focused training in tech and education tools, platforms, and customer needs to represent your brand effectively.
Yes, we integrate with your CRM, helpdesk, and communication tools to ensure a seamless and consistent customer experience.
We can onboard your service quickly—often within a few days—depending on complexity and system integration needs.
Yes, we offer multilingual support options to help you serve a broader audience and improve global customer satisfaction.
“Outstanding support team! They handle our customer queries better than we ever could in-house.”